If you’re a proud owner of a KIA Seltos in Ahmedabad, you know how essential a clear windshield is not just for aesthetics but for your safety on the road. Unfortunately, stones, gravel, or sudden knocks can crack or shatter your car windshield, creating a stressful situation.
Thankfully, your Digit car insurance policy can help you with windshield replacement without draining your wallet. In this guide, we walk you through a hassle-free windshield insurance claim process, step by step.
Can Your Digit Policy Cover Windshield Damage?
Yes, if you have a comprehensive Digit car insurance policy, damage to your KIA Seltos windshield, whether from flying debris or accidental impact, it is typically covered under your own-damage section of the policy.
This means you can file a windshield insurance claim and get a insurance either through a cashless process at an authorised garage or via reimbursement if you choose your own preferred workshop.
Step-by-Step: Filing a Windshield Insurance Claim with Digit
Here’s a simple walkthrough you can follow after noticing damage to your windshield:
Step 1: Notify Digit Promptly
The moment you notice a crack or damage to your KIA Seltos windshield, inform Digit immediately, ideally within 48–72 hours. You can do this via their official claims portal or by calling the Tata AIG toll-free number. Quick notification makes the claim process smoother.
Step 2: Damage Assessment
Once you register the claim, Digit will either send a surveyor to inspect your vehicle or ask you to upload photos of the damage. This helps the insurer understand the extent of the windshield issue and approve the next steps.
Step 3: Choose How You Want to Replace
You generally have two options:
- Cashless claim: Take your KIA Seltos to a Digit network garage for windshield replacement. Digit settles bills directly with the workshop. You usually only pay deductibles or charges not covered by your policy. Star Glass House has tie-up with Digit and help you get your car windshield replacement hassle-free under insurance
- Reimbursement claim: Get the windshield replaced at any garage and pay upfront. Later, submit bills and receipts to Digit to get reimbursed.
Step 4: Submit Necessary Documents
Whether you choose cashless or reimbursement, you’ll need a few key documents to support the claim:
Digit insurance policy copy
Vehicle Registration Certificate (RC)
Valid driver’s license
Photos of the windshield damage
Original repair bills (for reimbursement)
FIR (only if required)
Keep them ready to avoid delays.
Step 5: Get the Windshield Replaced
Once the claim is approved, the authorized garage will proceed with windshield replacement. If you’re at a trusted workshop like Star Glass House, you can be confident in quality glass fitment that meets safety standards.
Step 6: Claim Settlement
With cashless claims, Digit settles directly with the network garage after repairs are complete. With reimbursement claims, the insurer credits the eligible amount to your bank once verification is complete.
Skipping recalibration might save time but it can cost you safety.
Your vehicle may:
Fail to detect obstacles accurately
Apply brakes too late
Misread lane markings
Provide false alerts
Most importantly, the very features designed to protect you may not work when you need them most.
That’s why whenever you opt for windshield replacement, always confirm that ADAS windshield recalibration is included.
Contact us on the below link for your car windshield replacement under insurance
Below is the Youtube video of car windshield replacement in just 15 minutes
Tips for a Smooth Windshield Replacement Under Insurance
Report early: Delaying your claim can complicate approval.
Check your add-ons: If you have zero depreciation or glass covers, you may save on deductibles.
Keep all paperwork organised: It speeds up both cashless and reimbursement claims.
Wrapping Up
Replacing the windshield of your KIA Seltos doesn’t have to be a stressful ordeal. With the right understanding of Digit’s windshield insurance claim process, whether you go cashless or opt for a reimbursement, you can get your car back on the road quickly, safely, and affordably.
And if you’re in Ahmedabad and need a trusted partner for your auto windshield replacement, Star Glass House is here for you with precise replacements and a hassle-free service experience.